Reading Festival 2010

27th - 29th August, Richfield Avenue

Festival info

 

2-for-1 Ticket Scheme

This information below is also available in large print, and can be posted or emailed. Please request it at info@festivalrepublic.com

Please note all information may be subject to change, but updated information will be available on site.

APPLICATION FORMS MUST BE RECEIVED BY FRIDAY 23rd JULY 2010.
If you wish to use disabled facilities, we ask you to contact us in advance. We cannot process applications at the event.
The scheme and disabled facilities are not open to those with temporary impairments such as broken legs, pregnant customers etc. There are medical and welfare facilities on site that are open to all customers, but use of the disabled facilities and campsite are strictly regulated.

Via our 2-for-1 scheme, we provide many disabled ticket holders who require full time assistance with a free ticket for an accompanying PA. For all events:
- Purchase your own ticket as normal.
- Fill in the application form and attach a copy of a current DLA letter (we do not keep letters on file from previous years).
- Send them by post to the address shown below, to reach us by the closing date.

Click here for the application form

Click here to read Reading information

Please note application forms for Reading must be received at our office by Friday 23rd July 2010.

You can call our Information Line on 020 7009 3001 if you would like a printed copy posted to you or a large-print version.

Please post applications to:

Disabled 2 for 1 scheme : Reading Festival
Festival Republic, 35 Bow Street
London WC2E 7AU

THERE IS A STRICT CLOSING DATE FOR APPLICATIONS. WE ARE UNABLE TO PROCESS LATE APPLICATIONS OR THOSE MADE ON SITE.

- If you are not offered a free ticket for a PA, and the event has sold out by the time we inform you, we will make one ticket available to buy.
- Disabled customer tickets are the same as everyone else’s, and there is no separate allocation of tickets or booking arrangements for disabled customers. Please note some events sell out quickly.
- We don’t send out free tickets in advance: they are issued at the event.
- If you don’t wish to apply for a free ticket, but would like access to the disabled facilities, please fill in the application form stating your reasons.
- All applications are at the discretion of Festival Republic and we reserve the right to alter or withdraw arrangements.
Once we have all your application, we will acknowledge receipt by email. Then at least 10 days before the event we will send your final confirmation letter.

- We send all confirmation letters 10 days before the event, or sooner if maps & car passes are ready. PLEASE BE PATIENT AND WAIT TO HEAR FROM US!
Your letter will state one of the following:
- We can offer you one free ticket for an assistant and use of the disabled facilities
- We cannot offer you a free ticket but can offer use of the disabled facilities
- We cannot offer a free ticket or access to the facilities.

Your confirmation letter will contain full information on where to go and what to do on arrival, plus a site map and car pass.

Further enquiries and ticket booking information

National and Regional music press and the internet provide a wealth of information. Unfortunately we cannot accept phone enquiries, but you can call 020 7009 3000 for urgent enquiries, leave your details and we will call you back. 

Events sell out quickly, so you may wish to buy your ticket immediately. We can arrange a refund if you change your mind about attending after hearing back from us, if you buy from See Tickets or Festival Republic.

IMPORTANT!
Our offices close completely for one week prior to the start of each event, as staff move to site, so we cannot respond to phone enquiries/emails at this time.

TICKET BOOKING DETAILS
The Information Line can tell you about agencies in your area, on 0207 009 3001.

You can book tickets on www.seetickets.com or by phone on 0871 231 0846.

Site layout & ground conditions

The festival arena is a large rectangle, with the Main Stage at one end, and other indoor stages around the perimeter. Food, bars, merchandise, market stalls and other facilities are spread around the arena and campsite areas.
The ground is farmland, used for grazing and generally level but uneven.

The new Disabled Customer check in is located in the car park of the Rivermead Centre. It is an accessible cabin located on smooth tarmac, where customers can park, collect their passes then drive the easy route directly into the disabled campsite/car park.

The disabled campsites main pedestrian entrance / exit leads to Piccadilly Circus.

Piccadilly Circus is a hard rough ground area which leads to 
1) the guest / disabled campsite 
2) the main arena via Lima Gate 
3) O’Malley Alley & Richfield Avenue and 
4) public campsite & market area. 

Also near here are the 24 hour Medical Centre, Police Station, Welfare, Information, phones & cash point.

Lima Gate is the easy access route into the arena for those with a Disabled Access Wristband. This gate may be temporarily closed by security.

Campsites & Parking

Disabled customer camping/parking is in the same field as guest camping/parking but separated. It is open from 12pm Thursday until Monday. All parking is on grass. Due to the associated fire risks it is a condition of our licence that cars and tents be separated, though close by.

Up to three people may camp with each disabled customer, with one car per group.

You may camp in a larger group in any of the public campsites.
Any disabled customer wishing to bring a campervan must purchase a pass in advance: please email guestcampervans@festivalrepublic.com

Please don’t park close to the toilets & showers, as vehicles need access to empty & clean them. If you are not sure, ask the Disabled Campsite Manager.

There is an electrical hook up point for electric wheelchairs here. Attitude is Everything are a dynamic charity that work to improve access to live music for D/deaf & disabled people.They run the Info tent in the campsite and employ stewards on the viewing platforms – look out for them, stop by & say hello!
There are lots of staff, stewards and volunteers based in the area, to provide assistance if you need it: if you experience any problems, please let us know.

Disabled Access Wristbands

All members of the party will receive access to the campsite and Lima Gate. If agreed in advance, disabled customers will receive access for themselves and one PA to the viewing platforms. We cannot accommodate families or groups of friends on platforms.

Toilets

We have at least one adapted toilet at each toilet block in the arena, one at each viewing platform, one at Welfare and several in the disabled campsite.

Rivermead Centre Facilities

The Rivermead Leisure Centre on Richfield Avenue has a heated indoor swimming pool and café on the ground floor. The entrance is level and there are two fully adapted disabled toilets that may be accessed free by showing your Disabled Access wristband. One toilet is in a room large enough be used to wash and change in. Other shower rooms are available, but not suitable for wheelchair users.

Viewing Platforms

You require a Disabled Access Wristband to access the viewing platforms. They are solely for the use of disabled people and their PA’s. We have viewing platforms at all music stages, with access ramps at a gradient of 1:12. There will be lighting and an adapted toilet nearby and some seating for PA’s. There is no shelter on the Main Stage platform. Through a project run by Attitude is Everything and Oxfam, disabled stewards work on the platforms.

There will be use of laser /strobe lights at the event, preceded by stage announcements.

Anyone affected by these effects should allow ample time to leave the area, bearing in mind movement through the crowd can be slow.

Medical services and assistance at the event

Festival Medical Services provide comprehensive medical advice and treatment facilities and are very flexible in meeting specific needs. You are welcome to contact them before the event at www.festival-medical.com 

The 24-hour medical centre at Piccadilly Circus is staffed by doctors, nurses and paramedics, equipped to provide resuscitation, minor casualty and general practice facilities. Other services include:

- Physiotherapy, podiatry, emergency dentistry and mental health services, including drug counselling
- Medicines are provided on private prescription and dispensed from the medical centre pharmacy.
- Festival Medical also provides stage-pit crews, campsite first aid posts and patrols and arena first aid patrols. 

Corrine Lane co-ordinates the Reading Welfare Point, that offers a wide variety of assistance.

They have psychiatric and general nurses, counsellors, drug workers, disability workers, and number of staff with language skills and some with signing ability. They also assist lost people and lost children. Contact rwp@talk21.com

*New campsite information!*

As a condition of our licence any person wishing to camp IN PUBLIC CAMPSITES between 6pm Wednesday August and 8am Thursday must purchase a permit, costing £10 per person. There is no 2-for-1 on camping permits and they are not valid for the disabled or guest campsites. 

If you purchase one, you may camp in PUBLIC CAMPING and move into Disabled Camping when it opens on Thursday. Passes are not administered by this office. There are no exceptions to this and there is STRICTLY no admission to site to camp prior to 6pm Wednesday 25th August.

Please check the website or call 020 7009 3000 on how to apply for a permit.

Any disabled customer wishing to bring a campervan must purchase a pass in advance: please email guestcampervans@festivalrepublic.com

Deadline

Application forms for Reading Festival must be received by our office by FRIDAY 23rd JULY 2010.

Click here for more information

Click here for the application form
   
 

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